14 April 2026
14/04/2026 @ 10:00-11:00 –
Raven Housing Trust (RHT) join us to discuss how they achieved a 26% reduction in their maladministration rate.
Continue reading about Learning from complaints webinar with Raven Housing Trust15 April 2026
15/04/2026 @ 14:00-16:00 –
Case handlers can book a place on our CPD certified virtual workshop on the Spotlight report on attitudes, respect, and rights.
Continue reading about Spotlight report on attitudes, respect and rights virtual workshop for case handlers21 April 2026
21/04/2026 @ 14:00-16:00 –
Join our interactive workshop on the Spotlight report on damp and mould.
This is your chance to discuss the recommendations on damp and mould made in the report and how they affect your organisation.
Continue reading about Spotlight report on damp and mould virtual workshop28 April 2026
28/04/2026 @ 11:30-12:30 –
Join fellow Members Responsible for Complaints to network, share experiences, and explore all things year-end scrutiny.
Continue reading about Member Responsible for Complaints virtual forum
29 April 2026
29/04/2026 @ 10:00-11:00 –
LiveWest join us to discuss how they achieved a 34% reduction in their maladministration rate.
Continue reading about Learning from complaints webinar with LiveWest
7 May 2026
07/05/2026 @ 11:00-12:00 –
Aster join us to discuss how they achieved a 11% reduction in their maladministration rate.
Continue reading about Learning from complaints webinar with Aster13 May 2026
13/05/2026 @ 10:00-12:00 –
Join our interactive workshop on the Spotlight report on damp and mould.
This is your chance to discuss the recommendations on damp and mould made in the report and how they affect your organisation.
Continue reading about Spotlight report on damp and mould virtual workshop
13 May 2026
13/05/2026 @ 14:00-15:00 –
Watford Community Housing join us to discuss how they achieved a 41% reduction in their maladministration rate.
Continue reading about Learning from complaints with Watford Community Housing21 May 2026
21/05/2026 @ 14:00-16:00 –
Join our free CPD certified workshop on knowledge and information management. This workshop is an opportunity for you to discuss how you’re implementing the recommendations from the report.
Continue reading about Spotlight report on knowledge and information management