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Ombudsman orders Lambeth Council to pay £13,000 in compensation after 6 severe maladministration findings

30 November 2023   |   News, Press releases

The Ombudsman has ordered Lambeth Council to pay £13,000 in compensation after it made 6 severe maladministration findings in 3 different cases.

Residents with cancer and chronic asthma left in damp and mould for almost 2 years

23 November 2023   |   News

The Ombudsman has made 2 findings for Wandle Housing Association of severe maladministration and ordered £12,000 in compensation in 2 different cases, both relating to repairs not being carried out and damp and mould being present.

Ombudsman sees improved compliance, but record levels of complaint handling failure orders issued

21 November 2023   |   News

Ombudsman sees improved compliance, but record levels of complaint handling failure orders issued

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