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Ombudsman uses new report to set out key learning and guidance on service charges

7 December 2023   |   News

The Housing Ombudsman has released its latest Insight report, providing updated guidance and jurisdiction around service charges.

Hackney Council caused ‘substantial distress’ to family with vulnerable children after repeated failures to fix a leak

5 December 2023   |   News, Press releases

Hackney Council caused ‘substantial distress’ to family with vulnerable children after repeated failures to fix a leak.

Ombudsman orders Lambeth Council to pay £13,000 in compensation after 6 severe maladministration findings

30 November 2023   |   News, Press releases

The Ombudsman has ordered Lambeth Council to pay £13,000 in compensation after it made 6 severe maladministration findings in 3 different cases.

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