Housing Matters: Fairness Matters – we ensure the fair and impartial resolution of housing disputes

News and recent updates

Business Plan 2018-19 published

15 June 2018   |   News

The Housing Ombudsman has published his Business Plan for 2018-19 setting out priorities for the year ahead.

Welcome to our new website

24 May 2018   |   News

We are pleased to launch our new website today.

Consumer redress in the housing market

8 May 2018   |   Consultation responses, News

We welcomed the government’s consultation on ‘Strengthening consumer redress in the housing market’ and support the proposal to improve consumer access to redress across the housing and property sector.

Tackling unfair practices in the leasehold market

16 January 2018   |   Consultation responses, News

We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.

New Homes Ombudsman consultation

16 January 2018   |   Consultation responses, News

We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.

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