Housing Matters: Fairness Matters – we ensure the fair and impartial resolution of housing disputes
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News and recent updates
24 January 2019 | News, Statements
16 January 2019 | News, Press releases
The Housing Ombudsman has published a special report concerning non-compliance with one of its orders issued to Metropolitan Thames Valley Housing.
12 November 2018 | News, Press releases
We have launched a consultation seeking views on our three year corporate plan, 2019-22, and supporting plan for the first year.
7 November 2018 | Consultation responses, News
We welcome the government’s new vision for social housing set out in the green paper, A new deal for social housing.
13 September 2018 | News
We have added three new case studies to our website. The case studies help to illustrate the range of complaint subjects we deal with and how we can help at different stages of the complaints process.
@HousingOmbuds 22 Feb 2019
Only a few days left to share your thoughts on whether you would use web chat to access our service. If you’re a social housing resident or landlord let us know what you think by completing our short survey. It only takes two minutes https://t.co/pnz1iidHpY https://t.co/sYHgIGPl89
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@HousingOmbuds 14 Feb 2019
Would you contact us by web chat? We want to make our service more accessible to customers, both residents and landlords. To give us your views on introducing a web chat service, just complete our short survey. It will only take two minutes. https://t.co/pnz1iidHpY https://t.co/HenHYE2JFl
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