Housing Matters: Fairness Matters – we ensure the fair and impartial resolution of housing disputes

News and recent updates

Read our latest e-newsletter

16 September 2019   |   News

The September issue of our e-newsletter, Housing Ombudsman News, is available now.

Richard Blakeway starts new role as Housing Ombudsman

2 September 2019   |   News

On 1 September 2019, Richard Blakeway stepped into the role of Housing Ombudsman

New workshops shine the spotlight on repairs

29 August 2019   |   News

Did you know that complaints about day-to-day repairs make up a third of the complaints we receive each year?

Our response to the New Homes Ombudsman consultation

23 August 2019   |   Consultation responses

We have responded to the Ministry of Housing, Communities and Local Government’s consultation on ‘Redress for purchasers of new build homes and the New Homes Ombudsman’.

New videos launched

2 August 2019   |   News

We’ve launched a new collection of videos to increase understanding of how to resolve disputes for both residents and landlords.

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