Housing Matters: Fairness Matters – we ensure the fair and impartial resolution of housing disputes

News and recent updates

New workshops focus on quick and efficient complaints resolution

9 August 2018   |   News

Our new series of workshops for autumn/winter 2018-19 in partnership with HQN gets under way in October.

Housing Ombudsman appoints new Panel of Advisors

12 July 2018   |   News, Press releases

The Housing Ombudsman Service has appointed its first Panel of Advisors to provide advice and guidance to the Ombudsman on strategic direction and planning.

Annual report 2017-18 published

6 July 2018   |   News, Press releases

The Housing Ombudsman’s Annual Report and Accounts for 2017-18, published today, shows improvements in the service and good progress against targets.

Business Plan 2018-19 published

15 June 2018   |   News

The Housing Ombudsman has published his Business Plan for 2018-19 setting out priorities for the year ahead.

Welcome to our new website

24 May 2018   |   News

We are pleased to launch our new website today.

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