Improving residents’ lives and landlords’ services through housing complaints
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News and recent updates
22 September 2021 | News, Press releases
The Housing Ombudsman has appointed a new Advisory Board that takes effect from 1 October 2021
8 September 2021 | News, Press releases
This project will explore accessibility among potentially hard to reach groups.
1 September 2021 | News, Press releases
The Housing Ombudsman’s latest Insight report covering April to June 2021 shows a 21% increase in the volume of enquiries and complaints received compared to the previous quarter.
24 August 2021 | News, Press releases
Our online casebook provides a rich source of learning for the sector as well as demonstrating the difference complaints can make for individual residents.
27 July 2021 | News, Press releases
Issues ranging from gas safety, repairs and anti-social behaviour are among the latest batch of decisions to be published.