MHS Homes Ltd (201904750)
The complaint is regarding the landlord’s handling of: The resident’s reports of Anti-Social Behaviour and harassment from a neighbour.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. Full details of what and when we publish are set out in our publication policy.
Loading...
Great Places Housing Group Limited
REPORT COMPLAINT 202000780 Great Places Housing Group Limited 4 January 2021 Our Approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in […]
Notting Hill Genesis (201915534)
The complaint refers to: The Landlord’s management of the Resident’s rent account. The Landlord’s complaint handling of this matter. The Landlord’s handling of repairs to the Resident’s hot water system and heating installations.
Thirteen Housing Group Limited (201908379)
The complaint is about the landlord’s handling of the residents: reports of anti-social behaviour (ASB); request to transfer to an alternative property.
Stoke-on-Trent City Council (202003436)
The complaint is about the landlord’s response to the resident’s reports of boundary issues between the resident’s and her neighbour’s properties.
Camden Council (201912173)
The Complaint is about the landlord’s response to residents’ reports about:
Cornwall Housing Limited (201907060)
The complaint is about the landlord’s: response to the resident’s reports of repairs required in the bathroom at the property, decision to charge the resident for repairs to the tap in the bathroom at the property and complaints handling.
London & Quadrant H T (202001323)
The complaint is about: The landlord’s administration of the resident’s rent account The landlord’s complaint handling
Southern Housing Group Limited (201912882)
REPORT COMPLAINT 201912882 Southern Housing Group 23 December 2020 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances […]
A2Dominion Housing Group Limited (202003911)
This complaint is about the landlord’s response to the resident’s reports of damp and mould in her property.