House, Real Estate Agent, Backgrounds, Loan
27 July 2021
Issues ranging from gas safety, repairs and anti-social behaviour are among the latest batch of decisions to be published.
Continue reading about Gas safety and repairs feature in latest decisions published
20 July 2021
We’ve launched a new series of podcasts to provide more insight on our casework and to share best practice
Continue reading about Our first podcast discusses complaints as Covid-19 restrictions change
Complaint button keyboard with pen icon internet concept
6 July 2021
The Housing Ombudsman issued 23 complaint handling failure orders between April to June 2021, highlighting issues with progressing complaints and meeting the Ombudsman’s standards on complaint handling
Continue reading about New guidance issued on complaint handling for governing bodies, as quarterly failure orders published