New videos to support residents with the complaints process
14 July 2025
These videos are designed to support residents understand our complaints process better.
Continue reading about New videos to support residents with the complaints processNews: July 2025
Housing Ombudsman’s new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand
3 July 2025
The Housing Ombudsman has published its Corporate Strategy 2025-30 and Business Plan for 2025-26, approved by the Secretary of State.
Continue reading about Housing Ombudsman’s new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand
Property investment and house mortgage financial. Wooden blocks stacked steps to House. Concept of home loan and risk management.
Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour
2 July 2025
Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour
Continue reading about Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour