Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

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  • Make a Freedom of Information Act request

    To request information under the Freedom of Information Act 2000, please do so in writing/email.


    • Your name and address.
    • A description of the information or documents you would like to see.
    • How you would like the information sent to you. (For example, on paper, or via email.)

    Send requests by letter or email

    Housing Ombudsman Service
    PO Box 1484
    Unit D
    PR2 0ET