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News: November 2023

Photograph of mould around window Mould and damp staining painted wall surface around an internal home window.

Residents with cancer and chronic asthma left in damp and mould for almost 2 years

23 November 2023

The Ombudsman has made 2 findings for Wandle Housing Association of severe maladministration and ordered £12,000 in compensation in 2 different cases, both relating to repairs not being carried out and damp and mould being present.

Continue reading about Residents with cancer and chronic asthma left in damp and mould for almost 2 years
Photograph of mould around window Mould and damp staining painted wall surface around an internal home window.

Ombudsman says landlords are ‘finding their silences’ as complaints rise on damp and mould and changes need to embed

8 November 2023

The Housing Ombudsman is sharing lessons from damp and mould casework it has investigated in recent months, two years after it published its Spotlight report, It’s not lifestyle. It is an opportunity for the sector […]

Continue reading about Ombudsman says landlords are ‘finding their silences’ as complaints rise on damp and mould and changes need to embed