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News: September 2022

Entering complaints on a keyboard Hand Pushing Blue Complaints Modern Laptop Keyboard Key. 3D Illustration.

Ombudsman stresses importance of complaints in challenging times as 22 complaint handling failure orders issued

8 September 2022

We issued 22 complaint handling failure orders in the first quarter of 2022-23, April to June 2022. In 17 cases, landlords complied with the orders and there were five cases of non-compliance.

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