New Complaint Handling Code: Our new Code provides good practice for landlords on fair and effective complaint handling. See this page for details.

Publication Scheme

What we publish

Most of the information listed below is available on this website and can be found by following the link given.

If you cannot find the information you are looking for in any of the categories below, you can make a request under the Freedom of Information Act by emailing dpo@housing-ombudsman.org.uk