Our latest Podcast discusses severe maladministration
29 September 2021
Episode 2 of our Podcast is out now
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Housing Ombudsman finds severe maladministration after Golding Homes resident waits seven years for repairs
29 September 2021
The Housing Ombudsman has found severe maladministration for Golding Homes complaint handling. It followed a resident’s report of repairs, that she repeatedly made over a period of seven years from 2012 to early 2019.
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Housing Ombudsman appoints new Advisory Board
22 September 2021
The Housing Ombudsman has appointed a new Advisory Board that takes effect from 1 October 2021
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Housing Ombudsman launches project on widening access to complaints
8 September 2021
This project will explore accessibility among potentially hard to reach groups.
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Complaints to the Ombudsman continue to rise
1 September 2021
The Housing Ombudsman’s latest Insight report covering April to June 2021 shows a 21% increase in the volume of enquiries and complaints received compared to the previous quarter.
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