Press releases Archives - Page 14 of 24

Severe maladministration for Hammersmith & Fulham Council after multiple repairs failures over 18 months left family in unsafe conditions

16 February 2023

The Housing Ombudsman found severe maladministration for Hammersmith & Fulham Council’s response to repairs on windows where safety concerns and a roof leak which led to the resident reporting fire safety issues.

Ombudsman calls for ‘radical improvements’ following five severe maladministration findings for Lambeth Council

14 February 2023

The Housing Ombudsman has published three separate cases involving Lambeth Council, making five severe maladministration findings after multiple failings on issues such as record keeping and complaint handling.

Severe maladministration for believe housing’s handling of bathroom ceiling repair and asbestos

9 February 2023

The Ombudsman has found severe maladministration for believe housing after it left a residents bathroom in an “unacceptable state” for two years due to a failure to repair it.

Ombudsman sees 60% increase in complaints on heating and hot water

7 February 2023

Focus on cases relating to heating and hot water to drive learning as the Ombudsman’s reveals nearly two in three cases are upheld.

Housing Ombudsman launches consultation on 2023-24 business plan

6 February 2023

The Housing Ombudsman has launched its consultation on the 2023-24 business plan which it will use to deliver an independent, visible and proactive Ombudsman.

Two severe maladministration findings for Clarion as Ombudsman reiterates recommendations from its special investigation

31 January 2023

The Housing Ombudsman has found severe maladministration in two separate Clarion cases which formed part of a wider investigation into the landlord.

Severe maladministration for Leeds City Council after significant failings in repeated repairs

24 January 2023

The Ombudsman found severe maladministration in how Leeds City Council dealt with a water leak, leaving a resident without a repair and living with damp for over two years.

45 high risk cases leads Ombudsman to launch wider investigations into two large landlords

19 January 2023

The Housing Ombudsman has launched an investigation into L&Q and Haringey Council after persistent poor performance over damp and mould complaints.

Ombudsman issues special report on Birmingham City Council after wider investigation finds fundamental failures

17 January 2023

The Housing Ombudsman has issued a special report on Birmingham City Council after concerns about the landlord’s complaint handling and compensation.

Severe maladministration for A2Dominion after resident left without heating and hot water

12 January 2023

The Ombudsman found severe maladministration for A2Dominion’s failure to fix various problems with a resident’s heating and hot water supply over a number of years.

News: Press releases

Severe maladministration for Hammersmith & Fulham Council after multiple repairs failures over 18 months left family in unsafe conditions

Ombudsman calls for ‘radical improvements’ following five severe maladministration findings for Lambeth Council

Severe maladministration for believe housing’s handling of bathroom ceiling repair and asbestos

Ombudsman sees 60% increase in complaints on heating and hot water

Housing Ombudsman launches consultation on 2023-24 business plan

Two severe maladministration findings for Clarion as Ombudsman reiterates recommendations from its special investigation

Severe maladministration for Leeds City Council after significant failings in repeated repairs

45 high risk cases leads Ombudsman to launch wider investigations into two large landlords

Ombudsman issues special report on Birmingham City Council after wider investigation finds fundamental failures

Severe maladministration for A2Dominion after resident left without heating and hot water

News Archive