Latest News

Tackling unfair practices in the leasehold market

16 January 2018

We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.

Continue reading

New Homes Ombudsman consultation

16 January 2018

We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.

Continue reading

Mayor’s draft London Housing Strategy consultation

11 December 2017

Continue reading

Statement on cross-sector Housing Ombudsman consultation

30 November 2017

We welcome the Secretary of State’s announcement that there will be a consultation on options to improve redress across the housing sector.

Continue reading
Image of consultation paper

Housing Ombudsman launches consultation on plans for 2018-19

15 November 2017

Continue reading
Front cover of the Annual Report and Accounts 2016-17

Annual Report and Accounts 2016-17 published

13 July 2017

Continue reading

Memorandum of Understanding with the Regulator of Social Housing signed

21 April 2017

Continue reading

Response to the Draft Public Service Ombudsman Bill

20 April 2017

Continue reading
Denise Fowler headshot

Housing Ombudsman Denise Fowler to take on new role

24 February 2017

Denise Fowler will be leaving her role as Housing Ombudsman in June 2017 to join Women’s Pioneer Housing as its new chief executive.

Continue reading

Housing Ombudsman launches consultation on 2017-18 plans and budget

12 January 2017

Continue reading