Welcome to our new website
24 May 2018
We are pleased to launch our new website today.
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Consumer redress in the housing market
8 May 2018
We welcomed the government’s consultation on ‘Strengthening consumer redress in the housing market’ and support the proposal to improve consumer access to redress across the housing and property sector.
Continue readingTackling unfair practices in the leasehold market
16 January 2018
We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.
Continue readingNew Homes Ombudsman consultation
16 January 2018
We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.
Continue readingStatement on cross-sector Housing Ombudsman consultation
30 November 2017
We welcome the Secretary of State’s announcement that there will be a consultation on options to improve redress across the housing sector.
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Image of consultation paper
Front cover of the Annual Report and Accounts 2016-17
Memorandum of Understanding with the Regulator of Social Housing signed
21 April 2017
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