Hostile email alert
28 April 2022
See important message about our info@housing-ombudsman.org.uk in box
Continue reading28 April 2022
See important message about our info@housing-ombudsman.org.uk in box
Continue reading26 April 2022
The Ombudsman found severe maladministration for Clarion’s repeated failure to respond to a resident’s complaints and her requests to escalate them.
Continue reading25 April 2022
The April issue of our e-newsletter is out now.
Continue reading13 April 2022
We have launched a call for evidence to support our next systemic investigation which will look at noise complaints.
Continue reading5 April 2022
Our online casebook now contains nearly 1,800 individual investigation reports
Continue reading31 March 2022
Tendring District Council’s significant and avoidable delays in dealing with a resident’s repairs led to a finding of severe maladministration.
Continue reading22 March 2022
Ombudsman calls for stronger regulation of managing agents after unfairness to social landlord residents investigated
Continue reading15 March 2022
Our new series of webinars will discuss the revised Code which will be implemented on 1 April 2022.
Continue reading15 March 2022
The Housing Ombudsman has made two severe maladministration findings for L&Q’s failure to minimise the disruption of a temporary move for a resident with physical and mental health vulnerabilities.
Continue reading11 March 2022
The March issue of our e-newsletter is out now.
Continue reading