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News: Press releases

Housing Ombudsman Annual Report 2018-19 image

Annual Report 2018-19 published

23 July 2019

The Housing Ombudsman’s Annual Report and Accounts for 2018-19, published today, shows strong performance throughout the year at the same time as dealing with significant increases in demand.

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Front cover of the Annual Report and Accounts 2016-17 Front cover of the Annual Report and Accounts 2016-17

Annual Report and Accounts 2016-17 published

13 July 2017

The Housing Ombudsman’s Annual Report and Accounts for 2016-17, published today, shows continuous improvement in the service with increased productivity and high levels of customer satisfaction. In 2016-17 we received 15,112 complaints and new enquiries, […]

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