Press releases Archives - Housing Ombudsman

Green back ground with text that reads: Annual report and accounts 2024-25. For the period 1 April 2024 to march 2025.

Annual Report and Accounts (ARA) 24-25 published

16 December 2025

We have published our Annual Report and Accounts for 24-25.

Close-up Of A Shocked Woman Looking at moldy room

Housing Ombudsman shares learning from ‘complex’ leak cases

20 November 2025

We have published our latest severe maladministration report. This focuses on leaks, one of the primary causes of damp and mould in homes.

Man carrying moving boxes and woman packing boxes in the background

Housing Ombudsman highlights 3 wider orders on temporary moves to prevent future failings

18 November 2025

We have published the outcomes of 3 wider orders that focus on the issue of temporary moves.

Mushrooms growing on a child’s bedroom wall among cases in latest Housing Ombudsman damp and mould report

28 October 2025

Mushrooms growing on a child’s bedroom wall among cases in latest Housing Ombudsman damp and mould report

Lewisham Council must know its homes better to improve services for residents

7 October 2025

We have released our special investigation report into Lewisham Council.

Housing Ombudsman and Regulator of Social Housing reaffirm Memorandum of Understanding commitments

4 September 2025

Housing Ombudsman and Regulator of Social Housing reaffirm Memorandum of Understanding commitments

Housing Ombudsman completes investigation into Wandle following constructive process

22 July 2025

Housing Ombudsman completes investigation into Wandle following constructive process

Housing Ombudsman’s new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand

3 July 2025

The Housing Ombudsman has published its Corporate Strategy 2025-30 and Business Plan for 2025-26, approved by the Secretary of State.

Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour

2 July 2025

Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour

Housing Ombudsman targets areas landlords can ‘renew and improve’ relationships with leaseholders

19 June 2025

Housing Ombudsman targets areas landlords can ‘renew and improve’ relationships with leaseholders

News: Press releases

Annual Report and Accounts (ARA) 24-25 published

Housing Ombudsman shares learning from ‘complex’ leak cases

Housing Ombudsman highlights 3 wider orders on temporary moves to prevent future failings

Mushrooms growing on a child’s bedroom wall among cases in latest Housing Ombudsman damp and mould report

Lewisham Council must know its homes better to improve services for residents

Housing Ombudsman and Regulator of Social Housing reaffirm Memorandum of Understanding commitments

Housing Ombudsman completes investigation into Wandle following constructive process

Housing Ombudsman’s new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand

Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour

Housing Ombudsman targets areas landlords can ‘renew and improve’ relationships with leaseholders

News Archive