Close-up Of A Shocked Woman Looking at moldy room
20 November 2025
We have published our latest severe maladministration report. This focuses on leaks, one of the primary causes of damp and mould in homes.
Continue reading about Housing Ombudsman shares learning from ‘complex’ leak cases
Closeup of man hand holding cardboard at new home. Young man unpacking boxes in new apartment. Man hand carrying carton box while relocating with his girlfriend.
18 November 2025
We have published the outcomes of 3 wider orders that focus on the issue of temporary moves.
Continue reading about Housing Ombudsman highlights 3 wider orders on temporary moves to prevent future failings
28 October 2025
Mushrooms growing on a child’s bedroom wall among cases in latest Housing Ombudsman damp and mould report
Continue reading about Mushrooms growing on a child’s bedroom wall among cases in latest Housing Ombudsman damp and mould report
7 October 2025
We have released our special investigation report into Lewisham Council.
Continue reading about Lewisham Council must know its homes better to improve services for residents
4 September 2025
Housing Ombudsman and Regulator of Social Housing reaffirm Memorandum of Understanding commitments
Continue reading about Housing Ombudsman and Regulator of Social Housing reaffirm Memorandum of Understanding commitments
22 July 2025
Housing Ombudsman completes investigation into Wandle following constructive process
Continue reading about Housing Ombudsman completes investigation into Wandle following constructive process
3 July 2025
The Housing Ombudsman has published its Corporate Strategy 2025-30 and Business Plan for 2025-26, approved by the Secretary of State.
Continue reading about Housing Ombudsman’s new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand
2 July 2025
Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour
Continue reading about Housing Ombudsman encourages landlords to focus on hate incidents in antisocial behaviour
19 June 2025
Housing Ombudsman targets areas landlords can ‘renew and improve’ relationships with leaseholders
Continue reading about Housing Ombudsman targets areas landlords can ‘renew and improve’ relationships with leaseholders
17 June 2025
The Secretary of State has approved a further extension of Richard Blakeway as the Housing Ombudsman until the end of July 2026.
Continue reading about Richard Blakeway extended in Housing Ombudsman role