21 April 2017
The Housing Ombudsman Denise Fowler has today signed a Memorandum of Understanding (MoU) with the Homes and Communities Agency’s Regulator of Social Housing setting out how the two bodies work with each other. The MoU […]
Continue reading24 February 2017
Denise Fowler will be leaving her role as Housing Ombudsman in June 2017 to join Women’s Pioneer Housing as its new chief executive.
Continue reading12 January 2017
The Housing Ombudsman Denise Fowler has published a consultation paper on her proposed plans and budget for 2017-18, including the level of subscription fee, plus an update on performance for the current year. The paper […]
Continue reading15 July 2016
The Housing Ombudsman has published her Annual Report and Accounts 2015-16. The report sets out a year of significant change and positive achievement. The Housing Ombudsman, Denise Fowler, has led an organisational review that is […]
Continue reading12 May 2016
The Housing Ombudsman has published her Corporate Plan 2016 to 2019 setting out how we will work towards achieving the new vision and strategic objectives. Launched earlier this year, the new vision, Housing Matters: Fairness […]
Continue reading16 June 2015
We welcomed the opportunity to respond to the recent consultation on the creation of a new Public Services Ombudsman.
Continue reading25 March 2015
The Housing Ombudsman welcomes the Government’s announcement today to introduce a new Public Service Ombudsman and to keep the Housing Ombudsman Service as a separate entity.
Continue reading4 March 2014
The consultation aimed to seek views from both local authority landlords and other member landlords of the Scheme on the proposal to extend the Housing Ombudsman’s existing fee charging model to local authority landlords from April 2014. […]
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