Events Archive - Page 9 of 10 - Housing Ombudsman

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[CANCELLED] Governance statements webinar for landlords with less than 1,000 homes

25 February 2025

25/02/2025 @ 10:00-11:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual governance statement reporting for landlords with less than 1,000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, landlords are now required to provide annual submissions of their performance against […]

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Virtual workshop attitudes, respect and rights for landlord leaders

26 February 2025

26/02/2025 @ 10:00-12:30 – This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on attitudes, respect and rights report released in January 2024, and the associated recommendations. At the end of this session, you will be able to: recall what a Spotlight report is discuss how the recommendations are being implemented in your […]

[POSTPONED] Learning from maladministration with SHAL Housing

27 February 2025

27/02/2025 @ 10:30-11:30 – This event has been postponed – a new date will be added to the website soon.

[CANCELLED] Governance statements webinar for landlords with more than 1,000 homes

27 February 2025

27/02/2025 @ 14:00-15:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual governance statement reporting for Housing Associations with more than 1,000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, social housing landlords are now required to provide annual submissions of […]

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Spotlight report on damp and mould workshop

4 March 2025

04/03/2025 @ 10:00-12:00 – This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it’s one year on follow up report. By the end of the end of the session attendees will be able to: recall the recommendations […]

[CANCELLED] Governance statements webinar for local authorities

4 March 2025

04/03/2025 @ 14:00-15:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual governance statement reporting for local authorities. Following the Complaint Handling Code becoming statutory on 1 April 2024, social housing landlords are now required to provide annual submissions of their performance against the Code. For […]

Virtual workshop attitudes, respect and rights for case handlers

13 March 2025

13/03/2025 @ 14:00-16:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight report on attitudes, respect and rights assess the impact […]

Spotlight report on damp and mould workshop

19 March 2025

19/03/2025 @ 14:00-16:00 – This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it’s one year on follow up report. By the end of the end of the session attendees will be able to: recall the recommendations […]

Learning from complaints webinar with Broadlands

20 March 2025

20/03/2025 @ 10:30-11:30 – Join the Housing Ombudsman’s Centre for Learning and Broadlands for a 1-hour webinar on learning from complaints, for landlords and those working in the social housing sector. Discover how Broadlands achieved a positive complaint handling performance in 2023-24, becoming one of only 5 landlords to reduce its maladministration rate from last year from 78% to […]

Spotlight report on noise complaints

26 March 2025

26/03/2025 @ 14:00-16:00 – Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. By the end of the session you will be able to: recall the reasons why we focused on noise for this ‘Spotlight report’ identify good […]

News:

[CANCELLED] Governance statements webinar for landlords with less than 1,000 homes

Virtual workshop attitudes, respect and rights for landlord leaders

[POSTPONED] Learning from maladministration with SHAL Housing

[CANCELLED] Governance statements webinar for landlords with more than 1,000 homes

Spotlight report on damp and mould workshop

[CANCELLED] Governance statements webinar for local authorities

Virtual workshop attitudes, respect and rights for case handlers

Spotlight report on damp and mould workshop

Learning from complaints webinar with Broadlands

Spotlight report on noise complaints

News Archive