Events Archive - Page 8 of 10 - Housing Ombudsman

Spotlight report on noise complaints

23 January 2025

23/01/2025 @ 10:00-12:00 – Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. By the end of the session you will be able to: recall the reasons why we focused on noise for this ‘Spotlight report’ identify good […]

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Spotlight report on damp and mould workshop

29 January 2025

29/01/2025 @ 10:00-12:00 – This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it’s one year on follow up report. By the end of the end of the session attendees will be able to: recall the recommendations […]

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[CANCELLED] Annual complaint handling and service improvement reporting for landlords with less than 1,000 homes

4 February 2025

04/02/2025 @ 14:00-15:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual complaint handling and service improvement reporting for landlords with less than 1,000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, landlords are now required to submit an annual submission […]

Graphic of different people headshots in bright coloured backgrounds

Virtual workshop attitudes, respect and rights for case handlers

5 February 2025

05/02/2025 @ 10:00-12:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight report on attitudes, respect and rights assess the impact […]

[CANCELLED] Annual complaint handling and service improvement reports for landlords with more than 1,000 homes

5 February 2025

05/02/2025 @ 14:00-15:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual complaint handling and service improvement reporting for landlords with more than 1,000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, landlords are now required to submit an annual submission […]

[CANCELLED] Annual complaint handling and service improvement reports for local authorities

11 February 2025

11/02/2025 @ 10:00-11:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual complaint handling and service improvement reporting for local authorities. Following the Complaint Handling Code becoming statutory on 1 April 2024, social housing landlords are now required to submit an annual submission of their […]

Spotlight report on damp and mould workshop

12 February 2025

12/02/2025 @ 14:00-16:00 – This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it’s one year on follow up report. By the end of the end of the session attendees will be able to: recall the recommendations […]

[CANCELLED] Self-assessments for landlords with less than 1,000 homes

13 February 2025

13/02/2025 @ 10:00-11:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual self assessment reporting for small landlords with less than 1000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, landlords are now required to submit an annual submission of their […]

[CANCELLED] Self-assessments for landlords with more than 1,000 homes

18 February 2025

18/02/2025 @ 10:00-11:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual self assessment reporting for housing associations with more than 1,000 homes. Following the Complaint Handling Code becoming statutory on 1 April 2024, social housing landlords are now required to provide annual submissions of […]

[CANCELLED]Self-assessment webinar for local authorities

20 February 2025

20/02/2025 @ 10:00-11:00 – This event has been cancelled – new dates coming soon. Join the Housing Ombudsman Service for a 1-hour webinar focused on annual self-assessment reporting for local authorities. Following the Complaint Handling Code becoming statutory on 1 April 2024, landlords are now required to submit an annual submission of their performance against the Code. For those […]

News:

Spotlight report on noise complaints

Spotlight report on damp and mould workshop

[CANCELLED] Annual complaint handling and service improvement reporting for landlords with less than 1,000 homes

Virtual workshop attitudes, respect and rights for case handlers

[CANCELLED] Annual complaint handling and service improvement reports for landlords with more than 1,000 homes

[CANCELLED] Annual complaint handling and service improvement reports for local authorities

Spotlight report on damp and mould workshop

[CANCELLED] Self-assessments for landlords with less than 1,000 homes

[CANCELLED] Self-assessments for landlords with more than 1,000 homes

[CANCELLED]Self-assessment webinar for local authorities

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