Events Archive - Page 10 of 10

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Virtual workshop attitudes, respect and rights for landlord leaders

10 April 2025

10/04/2025 @ 14:00-16:30 – This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on attitudes, respect and rights report released in January 2024, and the associated recommendations. At the end of this session, you will be able to: recall what a Spotlight report is discuss how the recommendations are being implemented in your […]

Learning from complaints webinar with Abbeyfield

22 April 2025

22/04/2025 @ 10:30-11:30 – Join the Centre for Learning for a 1-hour webinar on learning from complaints, for landlords and those working in the social housing sector. Discover how Abbeyfield achieved a positive complaint handling performance in 2023-24, becoming one of only 2 landlords to report zero maladministration findings in our Annual Complaints Review. What you will learn: hear […]

Spotlight report on noise complaints

29 April 2025

29/04/2025 @ 10:00-12:00 – Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. By the end of the session you will be able to: recall the reasons why we focused on noise for this ‘Spotlight report’ identify good […]

Landlord forum for landlords with less than 1000 homes

1 May 2025

01/05/2025 @ 11:00-13:00 – We are pleased to invite housing professionals from landlords with less than 1000 homes to join us for an insightful and interactive online experience. This is your chance to hear the latest updates from the Ombudsman’s team, share ideas, and learn about the work of the Ombudsman and how we make decisions.  Event Details Date: Thursday […]

Virtual workshop attitudes, respect and rights for case handlers

14 May 2025

14/05/2025 @ 10:00-14:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight report on attitudes, respect and rights assess the impact […]

Landlord forum for local authorities

15 May 2025

15/05/2025 @ 10:00-12:00 – We are pleased to invite housing professionals from local authorities to join us for an insightful and interactive online experience. This is your chance to hear the latest updates from the Ombudsman’s team, share ideas, and learn about the work of the Ombudsman and how we make decisions.  Event Details Date: Thursday 15 May 2025 Time: […]

Landlord forum for landlords with more than 1000 homes

22 May 2025

22/05/2025 @ 14:00-16:00 – We are pleased to invite housing professionals from landlords with more than 1000 homes to join us for an insightful and interactive online experience. This is your chance to hear the latest updates from the Ombudsman’s team, share ideas, and learn about the work of the Ombudsman and how we make decisions.  Event Details Date: […]

News:

Virtual workshop attitudes, respect and rights for landlord leaders

Learning from complaints webinar with Abbeyfield

Spotlight report on noise complaints

Landlord forum for landlords with less than 1000 homes

Virtual workshop attitudes, respect and rights for case handlers

Landlord forum for local authorities

Landlord forum for landlords with more than 1000 homes

News Archive