News: Consultation responses

Social housing green paper: Using our complaints knowledge to respond

23 August 2018

Effective resolution of complaints is one of the five core themes in the Government’s social housing green paper, A new deal for social housing, and will form the focus of our response to the consultation.

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Consumer redress in the housing market

8 May 2018

We welcomed the government’s consultation on ‘Strengthening consumer redress in the housing market’ and support the proposal to improve consumer access to redress across the housing and property sector.

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Tackling unfair practices in the leasehold market

16 January 2018

We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.

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New Homes Ombudsman consultation

16 January 2018

We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.

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Mayor’s draft London Housing Strategy consultation

11 December 2017

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Response to the Draft Public Service Ombudsman Bill

20 April 2017

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A Public Service Ombudsman

16 June 2015

We welcomed the opportunity to respond to the recent consultation on the creation of a new Public Services Ombudsman.

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Future funding of the Housing Ombudsman

4 March 2014

The consultation aimed to seek views from both local authority landlords and other member landlords of the Scheme on the proposal to extend the Housing Ombudsman’s existing fee charging model to local authority landlords from April 2014. […]

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