New Complaint Handling Code: Our new Code provides good practice for landlords on fair and effective complaint handling. See this page for details.

News: Statements

Response to Strengthening Consumer Redress report

24 January 2019

Housing Ombudsman’s statement in response to ‘Strengthening Consumer Redress in the Housing Market: Summary of responses to the consultation and the Government’s response‘ – “We welcome joining up between redress schemes to make it easier […]

Continue reading about "Response to Strengthening Consumer Redress report"