News - Page 5 of 29 - Housing Ombudsman

Ombudsman launches Call for Evidence for new report on ‘repairing trust’ in housing maintenance

1 August 2024

The Housing Ombudsman has launched its latest ‘Call for Evidence’ to inform its next Spotlight report, titled ‘Repairing Trust’, which will explore common issues in housing maintenance.

Ombudsman launches special investigation into Lewisham Council due to high failure rate in cases

30 July 2024

The Housing Ombudsman has launched a special investigation into Lewisham Council following a high maladministration rate, including a significant number of severe maladministration findings, and some compliance issues.

Half of complaints raised in London, as Ombudsman shares lessons for landlords

25 July 2024

The Housing Ombudsman has released its latest Insight report, looking into complaints within Greater London.

Ombudsman urges ethical complaint culture as non-compliance with Complaint Handling Failure Orders rises

18 July 2024

Ombudsman urges ethical complaint culture as non-compliance with handling orders rises

Repairs systems and patch sizes amongst vast changes A2Dominion are making following Ombudsman order

16 July 2024

Repairs systems and patch sizes amongst vast changes A2Dominion are making following Ombudsman order

Housing Ombudsman raises urgent concerns about window-related complaints in social housing

11 July 2024

The Housing Ombudsman has expressed deep concerns about the handling of window-related complaints in the social housing sector, leading to an open letter being written to social housing Chief Executives.

Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

10 July 2024

Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

9 July 2024

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

21 May 2024

Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

16 May 2024

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

Latest News

Ombudsman launches Call for Evidence for new report on ‘repairing trust’ in housing maintenance

Ombudsman launches special investigation into Lewisham Council due to high failure rate in cases

Half of complaints raised in London, as Ombudsman shares lessons for landlords

Ombudsman urges ethical complaint culture as non-compliance with Complaint Handling Failure Orders rises

Repairs systems and patch sizes amongst vast changes A2Dominion are making following Ombudsman order

Housing Ombudsman raises urgent concerns about window-related complaints in social housing

Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

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