Latest News

Shared Ownership Property investment and house mortgage financial. Wooden blocks stacked steps to House. Concept of home loan and risk management.

Ombudsman re-opens Resident Panel applications

22 October 2024

The Housing Ombudsman has decided to re-open applications to join its Resident Panel to include residents wanting to apply over the phone and post.

Continue reading about Ombudsman re-opens Resident Panel applications
a block of flats with a dark sky behind

Ombudsman challenges stigmatising temporary accommodation processes, as resident unable to live in home for 3 years in latest learning from severe maladministration report

18 September 2024

Ombudsman challenges stigmatising temporary accommodation processes, as resident unable to live in home for 3 years in latest learning from severe maladministration report

Continue reading about Ombudsman challenges stigmatising temporary accommodation processes, as resident unable to live in home for 3 years in latest learning from severe maladministration report
Photograph of various tools and wooden house Wooden white house toy and construction tools on wooden background with copy space.Real estate concept, New house concept, Finance loan business concept, Repair maintenance concept

Ombudsman launches Call for Evidence for new report on ‘repairing trust’ in housing maintenance

1 August 2024

The Housing Ombudsman has launched its latest ‘Call for Evidence’ to inform its next Spotlight report, titled ‘Repairing Trust’, which will explore common issues in housing maintenance.  

Continue reading about Ombudsman launches Call for Evidence for new report on ‘repairing trust’ in housing maintenance