We are currently experiencing high call volumes.

If possible, please use our online complaint form or email info@housing-ombudsman.org.uk

Severe maladministration findings

We published our first report on findings of severe maladministration in 2019-20, and now highlight individual cases on an ongoing basis through the year.

London Borough of Newham severe maladministration finding: case summary, published 3 March 2021

Woking Borough Council severe maladministration finding: case summary, published 24 February 2021

Orbit severe maladministration finding: case summary, published 27 January 2021

Severe maladministration findings 2019-20 report