Training and events
How to book your place on an event
To book onto any of these events you will need a Learning Hub account.
Once you have registered you will find all available courses and events on the ‘My Courses page’.
Register for a Learning Hub account
If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.
Virtual classrooms
Spotlight on damp and mould virtual classroom
This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on damp and mould report and One year on follow up report: Spotlight on damp and mould – it’s not lifestyle.
What this workshop is - An opportunity for those working in landlord organisations to discuss how the recommendations from the report are being implemented in your organisation.
What this workshop is not - The Housing Ombudsman Service telling landlords how to deal with damp and mould.
Spotlight on knowledge and information management virtual classroom
This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman's Spotlight report on knowledge and information management published in May 2023.
By the end of the session attendees will be able to:
- recall the recommendations from the report
- assess the impact on both resident and landlord of poor knowledge and information management
- use case studies to identify lessons in knowledge and information management
The next event will be held online on:
8 May 2024
10:00am - 12:00pm
Hurry - there's only 5 places left!
Secure your booking via the Learning Hub.
Webinars
Spotlight on noise – follow up report webinar
Hosted by the Housing Ombudsman Service, we will share our findings on the Spotlight on noise follow up report, the initiatives landlords have adopted, and our recommendations.
The event will be held online on:
01 May 2024
11:00am - 12:00pm
There will be an opportunity to ask questions at the end of the session.
Secure your place via the Learning Hub.
Statutory Code webinar
This forum is for questions on elements of the new Statutory Complaint Handling Code focussing on supporting landlords to understand the implementation of the Code in practice.
Severe maladministration webinar
Hosted by the Housing Ombudsman Service, landlords share their learning following a finding of severe maladministration. You can hear about the improvements the landlord has been making and you will have the opportunity to ask questions at the end of the session.
Landlord forums
Landlord forums
Sign up to the landlord forums to join member landlords in sharing the good practice they have implemented in their organisations. Hosted by the Centre for Learning, each forum will be led by member landlords and focus on a particular topic.
Attendees will have the opportunity to ask questions at the end of the session.
Coming soon
Spotlight on attitudes, respect and rights virtual classroom
We will soon be launching the Spotlight on attitudes, respect and rights virtual classroom.
You can view the report and resources available on our attitudes, respect and rights key topics page.
Spotlight on noise virtual classroom
We will soon be launching the Spotlight on noise - time to be heard virtual classroom.
You can view the report and resources available on our noise complaints key topics page.