Training and events

We deliver a range of training webinars and discussion forums to share learning and best practice in complaint handling across the sector. These events are delivered by the Housing Ombudsman’s expert trainers and they focus on a range of common complaint handling themes. We also partner with other organisations such as TPAS and HQN who help us promote and deliver our training.

See below for details of training and events coming up for landlords and residents, including webinars about our Spotlight report on dealing with complaints about cladding.

If you are a member landlord and interested in our events, or if you require  more information, please contact Val Theadom, Sector Development and Learning Manager by email vtheadom@housing-ombudsman.org.uk or on 020 7421 3848.