Training and events

How to book your place on an event

To book onto any of these events you will need a Learning Hub account.

Once you have registered you will find all available courses and events on the ‘My Courses page’.

Register for a Learning Hub account

If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.

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Upcoming workshops

22 April 2025
10:30-11:30

Learning from complaints webinar with Abbeyfield

Join the Centre for Learning for a 1-hour webinar on learning from complaints, for landlords and those working in the social housing sector. Discover how Abbeyfield achieved a positive complaint [...]

Find out more about Learning from complaints webinar with Abbeyfield

29 April 2025
10:00-12:00

Spotlight report on noise complaints

Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. [...]

Find out more about Spotlight report on noise complaints

1 May 2025
11:00-13:00

Landlord forum for landlords with less than 1000 homes

We are pleased to invite housing professionals from landlords with less than 1000 homes to join us for an insightful and interactive online experience. This is your chance to hear the [...]

Find out more about Landlord forum for landlords with less than 1000 homes

14 May 2025
10:00-14:00

Virtual workshop attitudes, respect and rights for case handlers

This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At [...]

Find out more about Virtual workshop attitudes, respect and rights for case handlers

15 May 2025
10:00-12:00

Landlord forum for local authorities

We are pleased to invite housing professionals from local authorities to join us for an insightful and interactive online experience. This is your chance to hear the latest updates from the [...]

Find out more about Landlord forum for local authorities

22 May 2025
14:00-16:00

Landlord forum for landlords with more than 1000 homes

We are pleased to invite housing professionals from landlords with more than 1000 homes to join us for an insightful and interactive online experience. This is your chance to hear [...]

Find out more about Landlord forum for landlords with more than 1000 homes

22 May 2025
14:00-16:00

Spotlight report on noise complaints

Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. [...]

Find out more about Spotlight report on noise complaints

10 June 2025
10:00-12:30

Virtual workshop attitudes, respect and rights for landlord leaders

This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on attitudes, respect and rights report released in January 2024, and the associated recommendations. At [...]

Find out more about Virtual workshop attitudes, respect and rights for landlord leaders

11 June 2025
11:00-12:00

Learning from maladministration with SHAL Housing

Join the Centre for Learning for a 1-hour webinar on learning from maladministration findings. We are delighted to welcome SHAL Housing, who will share insights from a case where the [...]

Find out more about Learning from maladministration with SHAL Housing

25 June 2025
10:00-12:00

Spotlight report on noise complaints

Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsmans Spotlight reports on noise complaints. [...]

Find out more about Spotlight report on noise complaints

8 July 2025
10:00-12:00

Spotlight on knowledge and information management

This free CPD certified workshop is an opportunity for landlords to discuss the implementation of the recommendations from our Knowledge and Information Management report. By the end of the session [...]

Find out more about Spotlight on knowledge and information management

17 July 2025
10:00-12:00

Spotlight report on damp and mould workshop

This free CPD certified workshop is an opportunity for non-tech landlord staff to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it's one [...]

Find out more about Spotlight report on damp and mould workshop

24 July 2025
14:00-16:00

Virtual workshop attitudes, respect and rights for case handlers

This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At [...]

Find out more about Virtual workshop attitudes, respect and rights for case handlers

5 August 2025
14:00-16:00

Spotlight report on damp and mould workshop

16:00This free CPD certified workshop is an opportunity for non-tech landlord staff to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it's one [...]

Find out more about Spotlight report on damp and mould workshop

20 August 2025
14:00-16:00

Spotlight on knowledge and information management

This free CPD certified workshop is an opportunity for landlords to discuss the implementation of the recommendations from our Knowledge and Information Management report. By the end of the session [...]

Find out more about Spotlight on knowledge and information management

3 September 2025
10:00-12:00

Spotlight report on damp and mould workshop

This free CPD certified workshop is an opportunity for non-tech landlord staff to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it's one [...]

Find out more about Spotlight report on damp and mould workshop

18 September 2025
10:00-12:00

Spotlight on knowledge and information management

This free CPD certified workshop is an opportunity for landlords to discuss the implementation of the recommendations from our Knowledge and Information Management report. By the end of the session [...]

Find out more about Spotlight on knowledge and information management

24 September 2025
10:00-12:00

Virtual workshop attitudes, respect and rights for case handlers

This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At [...]

Find out more about Virtual workshop attitudes, respect and rights for case handlers