Webinars and events
How to book your place on an event
To book onto any of these events you will need a Learning Hub account.
Once you have registered you will find all available courses and events on the ‘My Courses page’.
Register for a Learning Hub account
If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.
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Helpful Links
Upcoming workshops
11:00-12:00
Introduction to the STAIRs complaints service webinar
Join us for our introduction to the STAIRs complaints service webinar. This session will look at our role in STAIRs, and that of PRPs within the process.
Find out more about Introduction to the STAIRs complaints service webinar
14:00-15:30
Landlord forum for local authorities
Join fellow housing professionals at our exclusive member forum for local authorities.
10:00-12:00
Fully booked: Effective local complaint handling virtual workshop
This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Fully booked: Effective local complaint handling virtual workshop
14:00-15:30
Landlord forum for landlords with under 1,000 homes
Join fellow housing professionals at our exclusive member forum for landlords managing less than 1,000 homes.
Find out more about Landlord forum for landlords with under 1,000 homes
14:00-15:30
Landlord forum for landlords with over 1,000 homes
Join fellow housing professionals at our exclusive member forum for landlords managing more than 1,000 homes.
Find out more about Landlord forum for landlords with over 1,000 homes
10:00-12:00
Effective local complaint handling virtual workshop
This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Effective local complaint handling virtual workshop
10:00-11:00
Annual Complaints Review 2025-26 webinar
Join us for the Annual Complaints Review 2025-26 webinar. We will share the key findings and lessons from complaints investigated between 1 April 2025 and 31 March 2026.
Find out more about Annual Complaints Review 2025-26 webinar
10:00-12:00
Spotlight on repairs and maintenance virtual workshop
This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Spotlight on repairs and maintenance virtual workshop
10:00-12:00
Effective local complaint handling virtual workshop
This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Effective local complaint handling virtual workshop
14:00-16:00
Spotlight report on knowledge and information management workshop
This 2 hour virtual workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Spotlight report on knowledge and information management workshop
10:00-12:00
Effective local complaint handling virtual workshop
This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Find out more about Effective local complaint handling virtual workshop