The ‘save for later’ function is currently unavailable on the online complaint form. We are working to fix this as soon as possible.

Webinars and events

How to book your place on an event

To book onto any of these events you will need a Learning Hub account.

Once you have registered you will find all available courses and events on the ‘My Courses page’.

Register for a Learning Hub account

If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.

The CPD certification service logo

Sign up to our newsletter to get the latest news and updates from the Housing Ombudsman

Upcoming workshops

10 June 2026
10:00-12:00

Spotlight report on repairs and maintenance virtual workshop

Book your place on our CPD certified virtual workshop on the Spotlight report on repairs and maintenance.

Find out more about Spotlight report on repairs and maintenance virtual workshop

18 June 2026
10:00-12:00

FULLY BOOKED: Effective local complaint handling virtual workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about FULLY BOOKED: Effective local complaint handling virtual workshop

23 June 2026
14:00-16:00

FULLY BOOKED: Effective local complaint handling virtual workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about FULLY BOOKED: Effective local complaint handling virtual workshop

2 July 2026
14:00-15:00

Learning from complaints webinar with Magenta Living

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about Learning from complaints webinar with Magenta Living

7 July 2026
10:00-11:00

Learning from further investigations webinar with Wandle

Join us for this free webinar and hear from Wandle, about the organisation's experience of the further investigation and the learning that has come from it.

Find out more about Learning from further investigations webinar with Wandle

8 July 2026
10:00-12:00

Effective local complaint handling virtual workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about Effective local complaint handling virtual workshop

20 August 2026
14:00-16:00

Effective local complaint handling virtual workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about Effective local complaint handling virtual workshop

22 September 2026
10:00-12:00

Effective local complaint handling virtual workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about Effective local complaint handling virtual workshop

5 November 2026
14:00-16:00

Spotlight report on knowledge and information management workshop

This 2 hour virtual interactive workshop explores what good complaint handling looks like and why it matters for both residents and landlords.

Find out more about Spotlight report on knowledge and information management workshop