Training and events
How to book your place on an event
To book onto any of these events you will need a Learning Hub account.
Once you have registered you will find all available courses and events on the ‘My Courses page’.
Register for a Learning Hub account
If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.
Sign up to our newsletter to get the latest news and updates from the Housing Ombudsman
Helpful Links
Upcoming workshops
14:00-15:30
Landlord forum for landlords with under 1,000 homes
Meet with us and housing professionals at our regular member forum Join fellow housing professionals at our exclusive member forum for landlords managing less than 1000 homes. Why attend? We [...]
Find out more about Landlord forum for landlords with under 1,000 homes
10:00-11:00
Annual Complaints Review 2024-25 webinar
Join us for the Annual Complaints Review 2024-25 webinar on Wednesday 12 November at 10am to 11am. We will be discussing the findings and lessons from the report from the [...]
Find out more about Annual Complaints Review 2024-25 webinar
14:00-16:00
Spotlight report on Repairing Trust virtual workshop
Join our CPD certified virtual workshop on the Spotlight report repairs and maintenance ‘repairing trust’ (released May 2025). We’ll discuss the implementations of the recommendations from the report and by [...]
Find out more about Spotlight report on Repairing Trust virtual workshop
14:00-15:30
Landlord forum for landlords with over 1,000 homes
Meet with us and housing professionals at our regular member forum Join fellow housing professionals at our exclusive member forum for landlords managing over 1000 homes. Why attend? We [...]
Find out more about Landlord forum for landlords with over 1,000 homes
14:00-16:00
Spotlight on knowledge and information management
Join our free CPD certified workshop on our knowledge and information management report. This workshop is an opportunity for landlords discuss how the recommendations from the report are being implemented [...]
Find out more about Spotlight on knowledge and information management
14:00-16:00
Spotlight report on damp and mould workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight report on damp and mould workshop
10:00-12:00
Spotlight report on Repairing Trust virtual workshop
Join our CPD certified virtual workshop on the Spotlight report repairs and maintenance ‘repairing trust’ (released May 2025). We’ll discuss the implementations of the recommendations from the report and by [...]
Find out more about Spotlight report on Repairing Trust virtual workshop
10:00-12:00
Spotlight on Attitudes, Respect and Rights virtual workshop for case handlers
Join our CPD certified virtual workshop for case handlers. We’ll discuss the Spotlight report on Attitudes, Respect and Rights released in January 2024, and the associated recommendations. At the end of [...]
Find out more about Spotlight on Attitudes, Respect and Rights virtual workshop for case handlers
10:00-12:00
Spotlight on Damp and Mould virtual workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight on Damp and Mould virtual workshop
10:00-11:00
Learning from complaints webinar with Abri
Join us for this free webinar hosted by our Centre for Learning for social housing landlords. This session is part of our 'learning from complaints' series. We're delighted to be [...]
Find out more about Learning from complaints webinar with Abri
14:00-16:00
Spotlight report on Repairing Trust virtual workshop
Join our CPD certified virtual workshop on the Spotlight report repairs and maintenance ‘repairing trust’ (released May 2025). We’ll discuss the implementations of the recommendations from the report and by [...]
Find out more about Spotlight report on Repairing Trust virtual workshop
14:00-16:00
Spotlight on Damp and Mould virtual workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight on Damp and Mould virtual workshop
10:00-11:00
Learning from complaints with One Manchester
This webinar is hosted by the Centre for Learning and is part of the ‘learning from complaints’ series. In this session we will be joined by Kate Rose, Head of [...]
Find out more about Learning from complaints with One Manchester
10:00-12:00
Spotlight report on Repairing Trust virtual workshop
Join our CPD certified virtual workshop on the Spotlight report repairs and maintenance ‘repairing trust’ (released May 2025). We’ll discuss the implementations of the recommendations from the report and by [...]
Find out more about Spotlight report on Repairing Trust virtual workshop
10:00-12:00
Spotlight on Knowledge and Information Management virtual workshop
Join our CPD certified workshop for landlords. We’ll discuss the Spotlight on Knowledge and Information Management report and the associated recommendations. By the end of the end of the session attendees [...]
Find out more about Spotlight on Knowledge and Information Management virtual workshop
10:00-11:00
Learning from complaints webinar with Housing21
Join us for this free webinar hosted by our Centre for Learning for social housing landlords. This session is part of our 'learning from complaints' series. We're delighted to be [...]
Find out more about Learning from complaints webinar with Housing21
10:00-11:00
Learning from complaints with Magenta Living
This webinar is hosted by the Centre for Learning and is part of the ‘learning from complaints’ series. In this session we will be joined by Gavin Sargent, Interim Customer [...]
Find out more about Learning from complaints with Magenta Living
10:00-12:00
Spotlight on Damp and Mould virtual workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight on Damp and Mould virtual workshop
14:00-16:00
Spotlight on Attitudes, Respect and Rights virtual workshop for case handlers
Join our CPD certified virtual workshop for case handlers. We’ll discuss the Spotlight report on Attitudes, Respect and Rights released in January 2024, and the associated recommendations. At the end of [...]
Find out more about Spotlight on Attitudes, Respect and Rights virtual workshop for case handlers
14:00-16:00
Spotlight report on Repairing Trust virtual workshop
Join our CPD certified virtual workshop on the Spotlight report repairs and maintenance ‘repairing trust’ (released May 2025). We’ll discuss the implementations of the recommendations from the report and by [...]
Find out more about Spotlight report on Repairing Trust virtual workshop
11:00-12:00
Learning from complaints webinar with Aster
The webinar is hosted by the Centre for Learning and is part of the ‘learning from complaints’ series. In this session we will be joined by Aster a housing association [...]
Find out more about Learning from complaints webinar with Aster
14:00-15:00
Learning from complaints with Watford Community Housing
This webinar is hosted by the Centre for Learning and is part of the ‘learning from complaints’ series. In this session we will be joined by Amy Willcox-Smith, Assistant Director [...]
Find out more about Learning from complaints with Watford Community Housing