Our new statutory Complaint Handling Code comes into effect from 1 April 2024 - find more information online.

Training and events

Landlord notification

The Centre for Learning has launched a new Landlord Learning Hub which replaces the old e-Learning system.

If you require assistance with accessing or using the new system, please contact hossectordevelopment@housing-ombudsman.org.uk.

 

 

If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.

The CPD certification service logo

Upcoming workshops

21 February 2024
14:00-15:00

Statutory Code webinar – Local Authority and ALMO

This free workshop is an opportunity for Local Authorities and ALMOs to have questions answered about the new code.

Find out more about Statutory Code webinar – Local Authority and ALMO

22 February 2024
14:30-16:00

CANCELLED: Complaint Handling Code monthly drop in – February

This Complaint Handling Code monthly drop in session has been cancelled. We would like to encourage all landlords to join us for one of the below statutory Code webinars which [...]

Find out more about CANCELLED: Complaint Handling Code monthly drop in – February

26 February 2024
12:00-13:00

Spotlight report on attitudes, rights and respect webinar

This webinar will allow you hear directly from the Housing Ombudsman Service on its latest Spotlight report, which looks at attitudes, rights and respect in social housing. You can read [...]

Find out more about Spotlight report on attitudes, rights and respect webinar

28 February 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Knowledge and Information Management virtual classroom

This session is now full booked. Further dates can be found on our Learning Hub, where users can book on.   This free workshop is an opportunity for landlords and [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Knowledge and Information Management virtual classroom

6 March 2024
14:00-16:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below: 18 April 2024 2pm-4pm 24 April 2024 10am-12pm 02 May 2024 10am-12pm 15 May 10am-12pm   This free [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

7 March 2024
14:00-15:00

Statutory Code webinar – Housing Associations with over 1000 homes

This free workshop is an opportunity for Housing Associations with over 1000 homes to have questions answered about the new code.

Find out more about Statutory Code webinar – Housing Associations with over 1000 homes

13 March 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below: 18 April 2024 2pm-4pm 24 April 2024 10am-12pm 02 May 2024 10am-12pm 15 May 10am-12pm   This free [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

19 March 2024
14:00-16:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below: 18 April 2024 2pm-4pm 24 April 2024 10am-12pm 02 May 2024 10am-12pm 15 May 10am-12pm   This free [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

20 March 2024
10:00-11:00

Statutory Code webinar – Co-operatives

This free workshop is an opportunity for co-operatives to have questions answered about the new code.

Find out more about Statutory Code webinar – Co-operatives

21 March 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below: 18 April 2024 2pm-4pm 24 April 2024 10am-12pm 02 May 2024 10am-12pm 15 May 10am-12pm   This free [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

26 March 2024
14:00-16:00

FULLY BOOKED: Centre for Learning: Spotlight on Knowledge and Information Management virtual classroom

This session is now full booked. Further dates can be found on our Learning Hub, where users can book on.   This free workshop is an opportunity for landlords and [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Knowledge and Information Management virtual classroom

28 March 2024
14:30-16:00

CANCELLED: Complaint Handling Code monthly drop in – March

This Complaint Handling Code monthly drop in session has been cancelled. We would like to encourage all landlords to join us for one of the below statutory Code webinars which [...]

Find out more about CANCELLED: Complaint Handling Code monthly drop in – March

4 April 2024
14:00-15:00

Statutory Code webinar- Small landlords and Abbeyfields

This free workshop is an opportunity for small landlords and Abbeyfields to have questions answered about the new code.

Find out more about Statutory Code webinar- Small landlords and Abbeyfields

10 April 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below: 18 April 2024 2pm-4pm 24 April 2024 10am-12pm 02 May 2024 10am-12pm 15 May 10am-12pm   This free [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

18 April 2024
14:00-16:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now full booked. Further dates can be found on our Learning Hub, where users can book on.   This free workshop is an opportunity for landlords and [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

24 April 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now full booked. Further dates can be found on our Learning Hub, where users can book on.   This free workshop is an opportunity for landlords and [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

2 May 2024
10:00-12:00

Centre for Learning: Spotlight on Damp and Mould virtual classroom

This free workshop is an opportunity for landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on Damp and Mould reports Housing Ombudsman Spotlight [...]

Find out more about Centre for Learning: Spotlight on Damp and Mould virtual classroom

15 May 2024
10:00-12:00

FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now full booked. Further dates can be found on our Learning Hub, where users can book on.   This free workshop is an opportunity for landlords and [...]

Find out more about FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom