Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Regenda Limited (202321067)

The complaint is about the landlord’s handling of the resident’s request for assistance in relation to the issuing of two meter point reference numbers (MPRN).

Sovereign Network Homes (202302717)

The complaint is about the landlord’s handling of: The resident’s reports of water ingress to the property. The resident’s complaint.