Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Decision Case ID 202432882 Decision type Investigation Landlord Watford Community Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 12 December 2025 Background The resident lives in the top floor flat with her children […]
Decision Case ID 202403697 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 December 2025 Background The resident lives in a house owned by the landlord. He has […]
Decision Case ID 202431874 Decision type Investigation Landlord Citizen Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 12 December 2025 Background The resident has complained about damp and mould and repairs at […]
Decision Case ID 202420000 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 11 December 2025 Background The resident lives in a 3 bedroom semi–detached house. There were […]
Decision Case ID 202336257 Decision type Investigation Landlord Community Gateway Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 11 December 2025 Background The resident is a tenant of the landlord. He reported antisocial […]
Decision Case ID 202409175 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Secure Tenancy Date 11 December 2025 Background The resident lives in an end terrace house. She has physical and […]
Decision Case ID 202337498 Decision type Investigation Landlord Hexagon Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 11 December 2025 Background The resident is a leaseholder in a block of flats. She pays […]
Decision Case ID 202504122 Decision type Investigation Landlord Home Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 11 December 2025 Background The resident lives in a house. She reported a leak and issues […]
Decision Case ID 202448010 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 11 December 2025 Background The resident raised a complaint with the landlord about the […]
Decision Case ID 202504543 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 11 December 2025 Background On 3 November 2023 the resident reported a leak from the […]