We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Case ID 202530781 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 April 2026 Background The resident moved via a mutual exchange process. When she moved […]
Decision Case ID 202421488 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 17 April 2026 Background The resident was dissatisfied with the landlord’s position on her […]
Decision Case ID 202338152 Decision type Investigation Landlord Selwood Housing Society Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 April 2026 Background The resident reported a leak from the roof and […]
Decision Case ID 202345006 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing association Occupancy Assured tenancy Date 17 April 2026 Background The resident lives in a block of flats, which […]
Decision Case ID 202504920 Decision type Investigation Landlord London Borough of Barnet Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 16 April 2026 Background The resident reported issues with […]
Decision Case ID 202321122 Decision type Investigation Landlord London Borough of Havering Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 16 April 2026 Background The resident raised concerns with […]
Decision Case ID 202343576 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 16 April 2026 Background The resident has reported antisocial […]
Decision Case ID 202343837 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 16 April 2026 Background The resident became a tenant of […]
Decision Case ID 202341104 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 16 April 2026 Background The resident complained about the landlord’s response to her […]
Decision Case ID 202504594 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 16 April 2026 Background During October 2024 the resident contacted the landlord […]