We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202504718 Decision type Investigation Landlord Teign Housing Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 23 June 2026 Background The landlord removed kitchen floor tiles containing asbestos in the resident’s […]
Decision Case ID 202401971 Decision type Investigation Landlord Walsall Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 23 June 2026 Background The resident has health conditions which affect her mobility and […]
Decision Case ID 202440999 Decision type Investigation Landlord Bromford Flagship LiveWest Limited Landlord type Housing Association Occupancy Leaseholder Date 22 June 2026 Background The leaseholder lives in a ground floor flat, which was a semi-detached […]
Decision Case ID 202533374 Decision type Investigation Landlord Harlow District Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 22 June 2026 Background The resident reported problems with the communal entrance […]
Decision Case ID 202507686 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing association Occupancy Assured tenancy Date 22 June 2026 Background The resident lives in a third floor flat and has […]
Decision Case ID 202505120 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 22 June 2026 Background The resident experienced a water […]
Decision Case ID 202335442 Decision type Investigation Landlord Paragon Asra Housing Limited Landlord type Housing Association Occupancy Shared Ownership Date 22 June 2026 Background The resident is a shared owner of a flat. The landlord […]
Decision Case ID 202406659 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 22 June 2026 Background The resident and her daughter moved into the property in January 2023. The […]
Decision Case ID 202411323 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 22 June 2026 Background In August 2022, the landlord recorded damage to the resident’s kitchen […]
Decision Case ID 202403694 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 19 June 2026 Background The resident reported a loss of hot water […]