We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202345799 Decision type Investigation Landlord Regenda Limited Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background In July 2023 the resident reported antisocial behaviour (ASB) by her neighbours, including […]
Decision Case ID 202416251 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Shared Ownership Date 12 May 2026 Background After receiving the final service charge account for 2022/23, the resident asked for […]
Decision Case ID 202348551 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Shared Ownership Date 12 May 2026 Background The property is a flat within a block. The landlord […]
Decision Case ID 202431078 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background In July 2024 the resident reported faults with the intercom system. This […]
Decision Case ID 202402538 Decision type Investigation Landlord Mid Devon District Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 11 May 2026 Background The resident lives in a block of flats […]
Decision Case ID 202442752 Decision type Investigation Landlord Town and Country Housing Landlord type Housing Association Occupancy Assured Tenancy Date 11 May 2026 Background The resident reported damp and mould in her kitchen following […]
Decision Case ID 202304260 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 10 May 2026 Background The property is a flat within a […]
Decision Case ID 202409219 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Secure Tenancy Date 8 May 2026 Background The resident reported a draught and damage to the front […]
Decision Case ID 202501018 Decision type Investigation Landlord London Borough of Barnet Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 8 May 2026 Background The resident is vulnerable because of […]
Decision Case ID 202226838 Decision type Investigation Landlord Orbit Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 8 May 2026 Background The resident reported rats in the communal loft above […]