We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202506944 Decision type Investigation Landlord Pinner House Society Limited Landlord type Housing Association Occupancy Assured Tenancy Date 12 June 2026 Background In December 2024 the resident made a formal complaint about […]
Decision Case ID 202506335 Decision type Investigation Landlord 54 North Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 June 2026 Background The resident complained to the landlord about excessive noise […]
Decision Case ID 202405982 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 June 2026 Background The resident, who has reported vulnerabilities and health conditions, […]
Decision Case ID 202506575 Decision type Investigation Landlord Abri Group Limited Landlord type Housing Association Occupancy Applicant Date 18 June 2026 Background The resident complained that the landlord failed to sign her up as a […]
Decision Case ID 202413678 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 June 2026 Background The resident reported to the […]
Decision Case ID 202415967 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 18 June 2026 Background The property is a 1-bed flat on the first floor of a […]
Decision Case ID 202404980 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Leaseholder Date 18 June 2026 Background In February/March 2024, the landlord advised the resident his building insurance […]
Decision Case ID 202346841 Decision type Investigation Landlord The Riverside Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 June 2026 Background After the resident’s tenancy ended, the landlord told her she […]
Decision Case ID 202407451 Decision type Investigation Landlord Together Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 June 2026 Background A fire occurred at the resident’s property in November 2023. […]
Decision Case ID 202448414 Decision type Investigation Landlord Ashford Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 June 2026 Background The resident reported anti-social behaviour (ASB) by […]