South Tyneside Council (202424803)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould at the property. The Ombudsman has also considered the landlord’s complaint handling.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Southwark Council (202422298)
The complaint is about the landlord’s response to the resident’s concerns about service charges for major works.
The Riverside Group Limited (202445888)
The complaint is about the landlord’s handling of the resident’s: Reports of damp, mould and associated remedial works at the property. Complaint.
Clarion Housing Association Limited (202447149)
The complaint is about the landlord’s handling of damp and mould at the resident’s property.
GreenSquareAccord Limited (202424976)
The complaint is about the landlord’s handling of the resident’s mutual exchange application.
London & Quadrant Housing Trust (202401298)
The complaint is about the landlord’s decision to issue a notice of seeking possession (NOSP) and the way it served it.
London & Quadrant Housing Trust (202430917)
The complaint is about the landlord’s handling of balcony repairs.
London Borough of Wandsworth (202341764)
The complaint is about the landlord’s handling of the resident’s reports of noise transference from an upstairs neighbour. We have also considered the landlord’s complaints handling.
Paragon Asra Housing Limited (202228944)
The complaint is about the landlord's handling of the resident’s: Concerns about repairs following the end of the defects period. Request for CCTV. Request for information about a travel card and car club. Request for a prepaid envelope. Request for a notice for their car park space. We have also considered the landlord’s complaint handling.
Rochdale Boroughwide Housing Limited (202339589)
REPORT COMPLAINT 202339589 Rochdale Boroughwide Housing Limited 17 September 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]