We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202502797 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 21 May 2026 Background The property is a 3-bedroom flat. The resident lives there with her […]
Decision Case ID 202538954 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 21 May 2026 Background The resident lives in a flat with her child and has […]
Decision Case ID 202341851 Decision type Investigation Landlord Bournemouth, Christchurch and Poole Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 May 2026 Background The resident reported damp and […]
Decision Case ID 202344178 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 May 2026 Background From around December 2022 the resident reported repairs in her […]
Decision Case ID 202502362 Decision type Investigation Landlord London Borough of Havering Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 May 2026 Background The resident has complained about […]
Decision Case ID 202532414 Decision type Investigation Landlord London Borough of Havering Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 May 2026 Background In September 2025, the landlord’s […]
Decision Case ID 202401850 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Leaseholder Date 20 May 2026 Background The resident lives in a flat within a large block, owned by […]
Decision Case ID 202342067 Decision type Investigation Landlord Sandwell Metropolitan Borough Council Landlord type Local Authority / TMO Occupancy Secure Tenancy Date 20 May 2026 Background The resident reported damp and mould to the […]
Decision Case ID 202503495 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Leaseholder Date 20 May 2026 Background The landlord sent the 2023/24 service charge actuals on 27 November […]
Decision Case ID 202535463 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 May 2026 Background The resident has complained about the landlord’s response to concerns […]