We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202529343 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Secure Tenancy Date 23 March 2026 Background The resident lives in a flat within a […]
Decision Case ID 202411599 Decision type Investigation Landlord MHS Homes Ltd Landlord type Voluntary Occupancy Assured shorthold Tenancy Date 23 March 2026 Background The resident lives in a second floor flat with her […]
Decision Case ID 202502553 Decision type Investigation Landlord Moat Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026 Background In November 2024 the resident sent the landlord an application […]
Decision Case ID 202347001 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026 Background The resident lives in a house with her son who was […]
Decision Case ID 202336805 Decision type Investigation Landlord Stroud District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 March 2026 Background The resident reported leaks from the […]
Decision Case ID 202407397 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 March 2026 Background The resident lives in a ground floor flat with […]
Decision Case ID 202409842 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 20 March 2026 Background The resident lives in a 2-bedroom ground floor flat. […]
Decision Case ID 202343642 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 March 2026 Background The resident raised concerns about repairs to […]
Decision Case ID 202503208 Decision type Investigation Landlord City of York Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 20 March 2026 Background The resident moved into the […]
Decision Case ID 202424830 Decision type Investigation Landlord Irwell Valley Housing Association Limited Landlord type Housing Association Occupancy Secure Tenancy Date 20 March 2026 Background After a repair on 18 March 2024 the resident […]