Southern Housing (202427723)
The complaint is about the landlord’s handling of the resident’s: Reports about antisocial behaviour (ASB) and noise nuisance. Request for a housing transfer.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Sovereign Network Group (202449999)
The complaint is about the landlord’s handling of the resident’s concerns about: The replacement of window frames at the property. Insulation works at the property. We have also considered the landlord’s complaint handling.
Teign Housing (202342274)
The complaint is about the landlord’s handling of the resident’s reports of bathroom repairs. The Housing Ombudsman has also considered the landlord’s complaints handling.
Teign Housing (202448011)
The complaint is about the landlord’s handling of: The resident’s reports of disrepair and damp and mould. The resident’s reports of antisocial behaviour (ASB). The associated complaint.
The Guinness Partnership Limited (202338277)
The complaint is about the landlord's handling of the resident's reports of: A water leak in the kitchen. Broken gates.
The Guinness Partnership Limited (202340208)
The complaint is about the landlord’s handling of the resident’s reports of: Leaks, damp and mould. Water ingress into the electric fuse box.
Wythenshawe Community Housing Group Limited (202338453)
The complaint is about the landlord’s handling of: Antisocial behaviour (ASB). A request for a higher housing priority.
Abri Group Limited (202331031)
The complaint is about the landlord’s handling of: Kitchen adaptations.
Amplius Living (202323434)
The complaint is about the landlord’s handling of the resident’s reports of an overhanging tree. We have also investigated the landlord’s complaint handling.
City of Westminster Council (202432593)
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould, and associated repairs within the property. Associated complaint.