We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202343265 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 31 March 2026 Background The resident has said he had been raising concerns about […]
Decision Case ID 202419392 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 31 March 2026 Background The resident complained to the landlord in June 2024 as she […]
Decision Case ID 202338211 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 31 March 2026 Background The residentrents her flat to her own tenant. The […]
The landlord responded to the resident’s complaint in line with its policy timescales.
Decision Case ID 202537391 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 31 March 2026 Background The resident complained to the landlord about damp […]
Decision Case ID 202532113 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 31 March 2026 Background The resident reported damp and […]
Decision Case ID 202337946 Decision type Investigation Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 31 March 2026 Background The resident reported ASB […]
Decision Case ID 202346329 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Assured Tenancy Date 31 March 2026 Background The resident complained to the landlord in March […]
Decision Case ID 202346688 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Secure Tenancy Date 31 March 2026 Background The resident lives in a first floor flat. The neighbour […]
Decision Case ID 202402190 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Shared Ownership Date 31 March 2026 Background In December 2023 the resident reported a roof […]