We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202411803 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 2 April 2026 Background The resident made multiple complaints of […]
Decision Case ID 202400312 Decision type Investigation Landlord Homes Plus Limited Landlord type Housing Association Occupancy Secure Tenancy Date 2 April 2026 Background The property is a new build house. The resident reported […]
Decision Case ID 202227576 Decision type Jurisdiction Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 02 April 2026 Background The resident reported ASB to the landlord. This related to noise […]
Decision Case ID 202335738 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 01 April 2026 Background The resident lives in a flat in a sheltered housing scheme. […]
Decision Case ID 202413037 Decision type Investigation Landlord Livv Housing Group Landlord type Housing Association Occupancy Assured Tenancy Date 1 April 2026 Background The landlord conducted a gas safety check on 26 June […]
Decision Case ID 202516676 Decision type Investigation Landlord London Borough of Hackney Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 1 April 2026 Background The resident told the landlord […]
Decision Case ID 202343090 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 1 April 2026 Background The residents live in sheltered […]
Decision Case ID 202502882 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 1 April 2026 Background The resident lives with her […]
Decision Case ID 202519961 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 01 April 2026 Background The resident reported concerns about damage to the […]
Decision Case ID 202528423 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 1 April 2026 Background The landlord previously identified damp and mould in […]