We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202451951 Decision type Investigation Landlord Southwark Council Landlord type Local Authority Occupancy Secure Tenancy Date 09 February 2026 Background The resident told the landlord about repair issues which she believed were […]
Decision Case ID 202424351 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Shared Ownership Date 9 February 2026 Background During repairs to the communal lift in the building, the resident raised […]
Decision Case ID 202314900 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 09 February 2026 Background The resident has disabilities that affect her mobility and her […]
Decision Case ID 202403373 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 6 February 2026 Background The property is a flat in a block. In January […]
Decision Case ID 202407830 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Tenancy Date 6 February 2026 Background On 5 April 2024 the resident contacted the landlord to report that […]
Decision Case ID 202341519 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 06 February 2026 Background The resident reported a leak into her flat from the property […]
Decision Case ID 202217857 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 6 February 2026 Background The resident said that he has reported various repair […]
Decision Case ID 202425854 Decision type Investigation Landlord London Borough of Barnet Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 6 February 2026 Background The resident told the landlord that […]
Decision Case ID 202329834 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 6 February 2026 Background The resident is elderly and was […]
Decision Case ID 202339569 Decision type Investigation Landlord Newlon Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 6 February 2026 Background On 22 September 2022 the landlord began a planned kitchen renewal […]