We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202426890 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident lives in the property with his wife […]
Decision Case ID 202437801 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident reported a leak in the bathroom, which […]
Decision Case ID 202534314 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 30 April 2026 Background During September 2025 the resident contacted the landlord to report […]
Decision Case ID 202541121 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background In February 2025, the resident […]
Decision Case ID 202536205 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident was unhappy with how […]
Decision Case ID 202336915 Decision type Investigation Landlord London Borough of Tower Hamlets Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident reported an issue […]
Decision Case ID 202340811 Decision type Investigation Landlord London Borough of Tower Hamlets Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 30 April 2026 Background In November 2023 the resident complained […]
Decision Case ID 202534239 Decision type Investigation Landlord Look Ahead Care and Support Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The landlord is selling the building that […]
Decision Case ID 202413837 Decision type Investigation Landlord Metropolitan Thames Valley Landlord type Housing Association Occupancy Leaseholder Date 30 April 2026 Background In March 2023, 2 leaseholders, who live in the same block, jointly […]
Decision Case ID 202435803 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 30 April 2026 Background On 16 October 2024, the resident reported a loss […]