We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202402187 Decision type Investigation Landlord Incommunities Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 May 2026 Background The resident told the landlord she was concerned that her back garden […]
Decision Case ID 202435278 Decision type Investigation Landlord London Borough of Hounslow Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 21 May 2026 Background The resident raised concerns on 20 April […]
Decision Case ID 202448147 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 May 2026 Background The resident has raised concerns about noise […]
Decision Case ID 202348528 Decision type Investigation Landlord London Borough of Newham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 May 2026 Background The resident occupied a flat. In […]
Decision Case ID 202344167 Decision type Investigation Landlord London Borough of Sutton Landlord type Local Authority Occupancy Applicant Date 21 May 2026 Background The applicant’s father was a tenant until his death in December […]
Decision Case ID 202338570 Decision type Investigation Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 May 2026 Background The resident said the landlord […]
Decision Case ID 202538954 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 21 May 2026 Background The resident lives in a flat with her child and has […]
Decision Case ID 202341851 Decision type Investigation Landlord Bournemouth, Christchurch and Poole Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 May 2026 Background The resident reported damp and […]
Decision Case ID 202344178 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 May 2026 Background From around December 2022 the resident reported repairs in her […]
Decision Case ID 202502362 Decision type Investigation Landlord London Borough of Havering Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 May 2026 Background The resident has complained about […]