Who we are

The Interim Housing Ombudsman is David Connolly.

David was appointed by the Secretary of State for Communities and Local Government. He took up his appointment from 5 June 2017 as a temporary arrangement until the appointment of a permanent Housing Ombudsman in accordance with the Code of Practice published by the Commissioner for Public Appointments.

David’s contract expires on 30 August 2018 and a permanent successor has not yet been appointed so Andrea Keenoy, the current Director of Finance and Corporate Performance, will take over as Interim Housing Ombudsman from 31 August 2018.

We are an executive non-departmental public body, sponsored by the Ministry for Housing, Communities and Local Government. We employ around 65 people who work at our office in London.

Find out about our Leadership Team here.

The Ombudsman is advised by an Audit and Risk Assurance Committee on all activities, policies and procedures concerning governance, risk management and internal control.

A Panel of Advisors was created in July 2018 to provide support and advice to the Ombudsman on strategic direction, business planning and public accountability.