Training and events
How to book your place on an event
To book onto any of these events you will need a Learning Hub account.
Once you have registered you will find all available courses and events on the ‘My Courses page’.
Register for a Learning Hub account
If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.
Sign up to our newsletter to get the latest news and updates from the Housing Ombudsman
Helpful Links
Upcoming workshops
14:00-16:00
Spotlight report on damp and mould workshop
This free CPD certified workshop is an opportunity for non-tech landlord staff to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it's one [...]
Find out more about Spotlight report on damp and mould workshop
14:00-16:00
Spotlight on knowledge and information management
This free CPD certified workshop is an opportunity for landlords to discuss the implementation of the recommendations from our knowledge and information management report. By the end of the session [...]
Find out more about Spotlight on knowledge and information management
10:00-12:00
Spotlight report on damp and mould workshop
This free CPD certified workshop is an opportunity for non-tech landlord staff to discuss the implementation of the recommendations from our Spotlight report on damp and mould and it's one [...]
Find out more about Spotlight report on damp and mould workshop
10:00-12:00
Spotlight on knowledge and information management
This free CPD certified workshop is an opportunity for landlords to discuss the implementation of the recommendations from our knowledge and information management report. By the end of the session [...]
Find out more about Spotlight on knowledge and information management
10:00-12:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
14:00-16:00
Spotlight report on damp and mould workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight report on damp and mould workshop
10:00-16:00
Member Responsible for Complaints (MRC) Conference 2025
Join the Housing Ombudsman and other Members Responsible for Complaints (MRCs) for the 2025 MRC conference. An event focused on how MRC oversight from complaints can drive learning and meaningful [...]
Find out more about Member Responsible for Complaints (MRC) Conference 2025
10:00-12:00
Spotlight report on damp and mould workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight report on damp and mould workshop
10:00-11:30
Landlord forum for local authorities
Landlord forum for local authorities Join us to get the latest updates from the Housing Ombudsman. You'll have the chance to ask questions and help shape our future work. We'll [...]
14:00-16:00
Virtual workshop attitudes, respect and rights for case handlers
This 2-hour virtual workshop focuses on our Spotlight report on attitudes, respect and rights. we'll discuss the January 2024 report and its recommendations. At the end of the session you [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
10:00-12:00
Spotlight report on damp and mould workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight report on damp and mould workshop
14:00-15:30
Landlord forum for landlords with under 1,000 homes
Landlord forum for landlords that manage and own under 1,000 homes. Join us to get the latest updates from the Housing Ombudsman. You'll have the chance to ask questions and [...]
Find out more about Landlord forum for landlords with under 1,000 homes
14:00-15:30
Landlord forum for landlords with over 1,000 homes
Landlord forum for landlords with over 1,000 homes Join us to get the latest updates from the Housing Ombudsman. You'll have the chance to ask questions and help shape our [...]
Find out more about Landlord forum for landlords with over 1,000 homes
14:00-16:00
Spotlight on knowledge and information management
Join our free CPD certified workshop on our knowledge and information management report. This workshop is an opportunity for landlords discuss how the recommendations from the report are being implemented [...]
Find out more about Spotlight on knowledge and information management
14:00-16:00
Spotlight report on damp and mould workshop
Join our CPD certified workshop for non-tech landlord staff. Learn about our Spotlight report on damp and mould recommendations and our one-year follow-up report findings. By the end of the end [...]
Find out more about Spotlight report on damp and mould workshop