Islington and Shoreditch Housing Association Limited (202229316)
The complaint is about the landlord’s: Handling of repairs to a communal lift. Complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Midland Heart Limited (202300818)
The complaint is about the landlord’s response to the resident’s: Reports of antisocial behaviour caused by a neighbour. Allegations regarding the conduct of a member of staff.
Stonewater Limited (202301443)
The complaint is about the landlord’s: response to the resident’s reports of a faulty heating system and its subsequent handling of repairs; complaint handling, including the level of compensation offered.
Torus62 Limited (202220173)
The complaint is about the landlord’s handling of repairs at the property.
Vivid Housing Limited (202222069)
This complaint is about the landlord's handling of reports of damp and mould within the resident’s home.
Anchor Hanover Group (202210360)
The complaint is about the landlord’s: Response to the resident’s reports of anti-social behaviour. Complaint handling.
Camden Council (202229706)
The complaint is about the landlord’s response to the resident’s: Request for a window repair. Reports of damp and mould. Complaint.
Great Places Housing Association (202302611)
The complaint is about: the landlord’s handling of rent increases to the resident’s garage. The landlord’s handling of repairs to the garage.
Hammersmith and Fulham Council (202305491)
The complaint is about: The landlord’s administration of the resident’s rent account and the build-up of rent arrears.
Lambeth Council (202123105)
The complaint is about the landlord’s response to the resident’s: Reports of a repair to the property roof leading to damp. Reports of repairs to the windows. Related complaint.