Southwark Council (202014501)
The complaint is about the landlord's handling of the resident's reports of noisy pipework.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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The Guinness Partnership Limited (202208547)
The complaint is about the landlord’s response to the resident’s reports of damp and mould.
Tower Hamlets Homes (202215949)
The complaint is about the landlord’s: Handling of the removal of warm air units in the resident’s property. Handling of the associated complaint.
Vivid Housing Limited (202211143)
The complaint is about the landlord’s handling of a gas safety inspection and gas repairs at the resident’s property.
London & Quadrant Housing Trust (L&Q) (202214705)
The complaint is about the landlord’s handling of: the resident’s window repairs; the associated complaint.
Camden Council (202208128)
The complaint is about the landlord’s handling of: The resident’s reports of repairs required to her wet room to make it more accessible and the resident’s reports of discrimination. The resident’s complaint.
Camden Council (202214331)
The complaint is about a request for adaptations to the balcony, including railings and netting, due to safety concerns for the resident’s daughter.
Clarion Housing Association Limited (202123207)
The complaint is about the landlord’s handling of: A leak into the resident’s property from the flat above. The associated complaint.
Clarion Housing Association Limited (202215501)
The complaint is about the landlord’s handling of the resident’s application for mutual exchange (MEX). The landlord’s complaints handling has also been investigated.
Clarion Housing Association Limited (202218786)
The complaint is about: