We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202411014 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 28 May 2026 Background The resident complained to the landlord about disruptive behaviour from his […]
Decision Case ID 202530793 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 28 May 2026 Background In 2022, the resident reported damp and mould in the property and […]
Decision Case ID 202413942 Decision type Investigation Landlord South Kesteven District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 May 2026 Background The resident raised concerns about the […]
Decision Case ID 202452454 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Shared Ownership Date 28 May 2026 Background The resident and her husband, who are joint leaseholders, bought their home in […]
Decision Case ID 202529735 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 28 May 2026 Background The resident lives in a property managed by a tenancy […]
Decision Case ID 202532282 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Shared Ownership Date 26 May 2026 Background The resident lives in a 1 bedroom flat in a 4 storey […]
Decision Case ID 202446966 Decision type Investigation Landlord The Riverside Group Limited Landlord type Housing Association Occupancy Leaseholder Date 28 May 2026 Background The resident is a leaseholder and lives in a flat with […]
Decision Case ID 202407926 Decision type Investigation Landlord Wythenshawe Community Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 May 2026 Background The resident said he is physically disabled and has […]
Decision Case ID 202345787 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background The resident has reported antisocial behaviour (ASB) to the landlord […]
Decision Case ID 202409747 Decision type Investigation Landlord Aster Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background The resident lives in a flat which has an outside area shared […]