Social Tenant Access to Information Requirements (STAIRs) consultation is now open. 

Take part in the consultation

Decisions

Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

Loading...

Sovereign Network Group (202429937)

  Decision Case ID 202429937 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Leaseholder Date 24 October 2025 Background The resident is a leaseholder of the landlord which is a housing […]

TBG Open Door Limited (202344461)

  Decision Case ID 202344461 Decision type Investigation Landlord TBG Open Door Limited Landlord type Housing Association Occupancy Leaseholder Date 24 October 2025 Background The resident lives in a 2-bedroom first-floor maisonette with his partner […]

Clarion Housing Association Limited (202324668)

  Decision Case ID 202324668 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 23 October 2025 Background The resident is a leaseholder of a ground floor flat […]

London & Quadrant Housing Trust (202406545)

  Decision Case ID 202406545 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 23 October 2025 Background The resident lives in a 1 bedroom basement flat. […]

London Borough of Ealing (202434090)

Decision Case ID 202434090 Decision type Investigation Landlord London Borough of Ealing Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 23 October 2025 Background The resident lives in a 2-bedroom first floor […]

London Borough of Tower Hamlets (202427695)

  Decision Case ID 202427695 Decision type Investigation Landlord London Borough of Tower Hamlets Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 October 2025 Background The resident lives in a […]

Metropolitan Thames Valley Housing (MTV) (202428530)

  Decision Case ID 202428530 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Leaseholder Date 23 October 2025 Background The resident is a shared owner of the 1 bedroom, […]

Onward Homes Limited (202500181)

  Decision Case ID 202500181 Decision type Investigation Landlord Onward Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 15 October 2025 Background The resident holds an assured tenancy with the landlord, which began […]

Rooftop Housing Association Limited (202416217)

Decision Case ID 202416217 Decision type Investigation Landlord Rooftop Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 23 October 2025 Background The resident is the shared owner of the property under a […]

Royal Borough Of Greenwich (202316938)

  Decision Case ID 202316938 Decision type Investigation Landlord Royal Borough Of Greenwich Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 23 October 2025 Background The resident was a shared ownership leaseholder […]