We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202319330 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority Occupancy Secure Tenancy Date 24 February 2026 Background The resident is elderly and lives in a flat. […]
Decision Case ID 202426820 Decision type Investigation Landlord London Borough of Newham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 February 2026 Background The resident lived in a ground-floor […]
Decision Case ID 202312763 Decision type Investigation Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 24 February 2026 Background The leaseholder complained in 2022 that […]
Decision Case ID 202347031 Decision type Investigation Landlord One Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 February 2026 Background The resident lives in a block of flats. The landlord […]
Decision Case ID 202422862 Decision type Investigation Landlord One Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 24 February 2026 Background The resident was unhappy with the progress of removing cladding […]
Decision Case ID 202436514 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Shared Ownership Date 24 February 2026 Background The property is a new build 2-bedroom house. The resident lives […]
Decision Case ID 202514554 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 24 February 2026 Background The resident lives in a house. The landlord fitted replacement kitchen units […]
Decision Case ID 202342242 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 24 February 2026 Background The resident is a tenant of the landlord’s. Her tenancy began […]
Decision Case ID 202426245 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 24 February 2026 Background The resident lived in the property (a flat) as a tenant and moved […]
Decision Case ID 202519494 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 24 February 2026 Background The resident lives in a 2-bedroom flat on the fourth floor. She […]