We use cookies to ensure that we provide you with the best possible experience on our website.
More information on the cookies we set can be found in our
cookie policy.
I'm okay with this
Housing Ombudsman
Search
Residents
Coronavirus update for residents
Make a complaint
Understand the complaints process
Is your landlord registered with us?
Follow up a complaint
Designated Person information
Frequently asked questions
Links to helpful organisations
Landlords
NEW: Complaint Handling Code
Coronavirus update for landlords
Workshops
E-learning
Principles of dispute resolution
Telling residents about our service
Membership
Guidance notes
About us
Our vision
What we do
Who we are
How we look after your data
Others we work with
Careers
Corporate information
Publications
Policies
Performance
Publication Scheme
Useful tools
Case Studies
Fact sheets
Videos on making a complaint
Videos on managing unacceptable behaviour
Spotlight reports
Insight reports
News
Contact us
Open Mobile Menu
Search for:
Search
New Complaint Handling Code:
Our new Code provides good practice for landlords on fair and effective complaint handling. See
this new page
for details.
Home
About us
About us
Our vision
Read more
Our vision
What we do
Read more
What we do
Who we are
Read more
Who we are
How we look after your data
Read more
How we look after your data
Others we work with
Read more
Others we work with
Careers
Read more
Careers
Corporate information
Read more
Corporate information
