Training and events

How to book your place on an event

To book onto any of these events you will need a Learning Hub account.

Once you have registered you will find all available courses and events on the ‘My Courses page’.

Register for a Learning Hub account

If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.

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Upcoming workshops

22 May 2024
10:00-11:00

Annual complaint handling and service improvement report webinar – Landlords with over 1000 homes

Within the new Complaint Handling Code and self-assessment there is now a mandatory requirement to complete an annual complaint handling and service improvement report. Within this webinar we will share [...]

Find out more about Annual complaint handling and service improvement report webinar – Landlords with over 1000 homes

30 May 2024
13:30-14:30

Annual complaint handling and service improvement report webinar – Landlords with less than 1000 homes

Within the new Complaint Handling Code and self-assessment there is now a mandatory requirement to complete an annual complaint handling and service improvement report. Within this webinar we will share [...]

Find out more about Annual complaint handling and service improvement report webinar – Landlords with less than 1000 homes

5 June 2024
13:30-14:30

Submissions webinar for landlords with over 1000 homes

Self-assessments must now be electronically submitted to the Housing Ombudsman Service. Within this webinar we will share how to submit your self-assessment and by when. We will clarify when submissions [...]

Find out more about Submissions webinar for landlords with over 1000 homes

12 June 2024
10:00-11:00

Submissions webinar for landlords with less than 1000 homes

Self-assessments must now be electronically submitted to the Housing Ombudsman Service. Within this webinar we will share how to submit your self-assessment and by when. We will clarify when submissions [...]

Find out more about Submissions webinar for landlords with less than 1000 homes

24 September 2024
14:00-16:00

Spotlight on knowledge and information management virtual classroom

This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman Knowledge and Information Management report. By the end of the session [...]

Find out more about Spotlight on knowledge and information management virtual classroom

26 September 2024
10:00-12:00

Spotlight on damp and mould virtual classroom

This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on damp and mould report and One year [...]

Find out more about Spotlight on damp and mould virtual classroom

27 November 2024
10:00-12:00

Spotlight on knowledge and information management virtual classroom

This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman Knowledge and Information Management report. By the end of the session [...]

Find out more about Spotlight on knowledge and information management virtual classroom