Please note our systems are currently down for maintenance over the weekend and on Monday 12th October 2026.

This means our phone lines, web chat and webform will be unavailable during this time for updates on existing cases.

If you’d like to raise a new case with us during this time, please send it to info@housing-ombudsman.org.uk.

We’ll provide a further update for customers Monday 12th October 2026 here. We apologise for any inconvenience this may cause.

Landlord search/performance data

Find out if your landlord is registered

Type a landlord name into the search bar to see whether the landlord has registered with us. 

Landlord performance reports 

We have published our 2025-26 individual landlord performance reports. They include landlords with 5 or more findings determined between 1 April 2025 and March 2026.  

For a detailed explanation of the data in the reports, read our guidance.  

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Ashford Pavilion Housing Co-operative Limited

Ashley Community & Housing Ltd

Ashton Pioneer Homes Limited

Ashwell Housing Association Limited

Assured Living Housing Association Limited

Aster 3 Limited

Aster Communities

Aston Almshouse Charity