We are aware of a third-party IT security incident that has impacted our case management system.

Whilst we investigate this and get our systems back online, you will be unable to submit a new complaint, view an existing complaint, or use our web chat or webform.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk or call us on 03001113000.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Landlord search/performance data

Find out if your landlord is registered

Type a landlord name into the search bar to see whether the landlord has registered with us. 

Landlord performance reports 

We have published our 2025-26 individual landlord performance reports. They include landlords with 5 or more findings determined between 1 April 2025 and March 2026.  

For a detailed explanation of the data in the reports, read our guidance.  

Helpful Links

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WH Saunders Charity

Whicher and Kifford Almshouses

Whitby Merchant Seamen’s Hospital Houses

White Horse Housing Association Limited

Whitehead Almshouses

Whitworth Housing Co-operative Limited

Wickham Community Land Trust

Wilfrid East London Housing Co-operative Limited

Willesden Green Housing Co-operative Limited